Processing times
Processing times
Issuance times and delivery methods
- Standard delivery: within 15 business days, sent by email in PDF format. The original paper document can be sent by registered mail with return receipt.
- Urgent request: delivery within 7 business days by email in PDF format. If this deadline is not met, the additional fee paid for urgency will be refunded.
- International delivery: upon request, the paper document can also be shipped via international courier.
The delivery times indicated are approximate and refer to the average processing time. We are not responsible for delays not attributable to our company.
Service description
Service description
Death Certificate: what it is, what it is used for, and how to request it
The Death Certificate is an official document issued by the Municipality that certifies a person’s death. The certificate includes the individual’s personal details.
Validity and requirements for the request
The Death Certificate has a legal validity of 6 months.
To submit the request, the following information is required:
- First and last name of the person concerned
- Date and place of birth
- Italian municipality where the death was registered (usually the municipality of residence)
- Date of death
Information contained in the certificate
- First and last name
- Date and place of birth
- Date and place of death
Attention to dates not available in the archives
It may happen that the individual’s information is not available in the Civil Registry archives, for example if the person passed away more than 100 years ago. In this case, the certificate cannot be issued.
Who can request the certificates?
Certificates can be requested by anyone with a legitimate interest.
Some Civil Status Offices may require a proxy accompanied by a copy of the ID of the person concerned.
Transparency and Refunds
Your satisfaction is our priority. If the document cannot be located in the municipal archives:
- We retain only the fixed search costs (approximately €39.00 plus any fees paid to the municipality).
- We fully refund any unused costs (courier shipping, additional services, or apostille).
Frequently Asked Questions (FAQ)
Who can request it? Anyone who needs an updated document for personal or administrative use, or an authorized representative.
What if the death occurred abroad? We can obtain the document only if the death record has been officially transcribed in an Italian Municipality.
Assistance and information
For further clarification or to request support, you can send a message through the Contact Us page.
Note: Ufficio Certificati does not issue government documents. The certificate is issued exclusively by the competent Municipality. We provide an intermediary service and handle the request and collection through formal authorization.
Ufficio Certificati - Service Data
Operational summary: Ufficio Certificati processes civil registry certificates, Criminal record certificates, apostilles, and sworn translations with a verified document completion rate of 98%. The procedures are fully digitized to support professionals, companies, and individuals in the timely acquisition of valid official documents for legal use.
Over 500 monthly requests
Processed in 3/15d
Frequently Asked Questions (FAQ)
Do the issued certificates have legal validity?
How long will it take to receive my certificate?
Most digital certificates are sent by email within a few days after we receive the completed delegation form together with the identity document. For documents that require sending the original paper copy, the processing time depends on the shipping service selected.
How will I receive the requested document?
What are Apostille and Legalization, and when are they required?
The Apostille and Legalization are international certifications that validate the signature of a public official on a document, making it legally valid abroad (in countries that are part of the Hague Convention). If you need to submit an Italian certificate in another country, you will likely require this official stamp, which we obtain on your behalf from the Prefecture.
Difference between Apostille and Legalization
The Apostille certifies the authenticity of the signature, stamp, and official capacity for countries that are part of the Hague Convention. Legalization is a consular verification required by non‑member States and confirms the validity of the document for use abroad.
What happens if the information provided is incorrect
Our team reviews all the information you provide. If any missing or inconsistent data emerges that could prevent the document from being issued, our customer service will contact you promptly to correct the information together and complete the procedure without delays.
If the request is submitted correctly but the competent authority rejects it, we will retain only a portion of the amount paid to cover the costs already incurred.
Disclaimer: Ufficiocertificati.com does not issue certificates; the document is issued by the Municipality. We manage the entire process on your behalf.
The document is issued exclusively by the competent Municipality and can be requested directly by the interested party there or through the ANPR, where available.
We offer an intermediary service, taking care of the request and collection on behalf of the client through a formal proxy.
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