Processing times
Processing times
Release times and delivery methods
- Standard delivery: within 7 business days, sent via email in PDF format. The original paper document can also be sent by registered mail with return receipt.
- Urgent request: delivery within 3 business days via email in PDF format. If this timeframe is not met, the additional fee paid for urgency will be refunded.
- International delivery: upon request, the paper document can also be shipped via international courier.
The delivery times indicated are approximate and refer to the average processing time. We are not responsible for delays not attributable to our company.
Service description
Service description
Certificate of Citizenship: what it is, what it is used for, and how to request it
The Certificate of Citizenship is an official document issued by the Municipality that certifies an individual’s Italian citizenship. The certificate includes the individual’s personal details.
Validity and requirements for the application
The Certificate of Citizenship has a legal validity of 6 months and can be requested from any Italian Municipality, regardless of the place of residence.
To submit the application, the following information is required:
- first and last name of the person concerned
- date and place of birth
- Municipality of residence
Information contained in the certificate
- first and last name
- date of birth
- Municipality of birth
- Italian citizenship of the individual
Attention to dates not available in the archives
It may happen that the individual’s information is not available in the Civil Registry archives, for example if the person lived more than 100 years ago. In this case, the certificate cannot be issued.
The customer will always be promptly informed in case of any additional costs.
Who can request the certificates?
The certificates can be requested by anyone with a legitimate interest.
Some Civil Registry Offices may require a power of attorney accompanied by a copy of the identity document of the person concerned.
Assistance and information
For further clarification or support, you can send a message through the Contact Us page.
Note: Ufficio Certificati does not issue government documents. The certificate is issued exclusively by the competent Municipality. We provide an intermediary service and handle the request and collection through a formal power of attorney.
Ufficio Certificati - Service Data
Operational summary: Ufficio Certificati processes civil registry certificates, Criminal record certificates, apostilles, and sworn translations with a verified document completion rate of 98%. The procedures are fully digitized to support professionals, companies, and individuals in the timely acquisition of valid official documents for legal use.
Over 500 monthly requests
Processed in 3/15d
Frequently Asked Questions (FAQ)
Do the issued certificates have legal validity?
How long will it take to receive my certificate?
Most digital certificates are sent by email within a few days after we receive the completed delegation form together with the identity document. For documents that require sending the original paper copy, the processing time depends on the shipping service selected.
How will I receive the requested document?
What happens if the information provided is incorrect
Our team reviews all the information you provide. If any missing or inconsistent data emerges that could prevent the document from being issued, our customer service will contact you promptly to correct the information together and complete the procedure without delays.
If the request is submitted correctly but the competent authority rejects it, we will retain only a portion of the amount paid to cover the costs already incurred.
Disclaimer: Ufficiocertificati.com does not issue certificates; the document is issued by the Municipality. We manage the entire process on your behalf.
The document is issued exclusively by the competent Municipality and can be requested directly by the interested party there or through the ANPR, where available.
We offer an intermediary service, taking care of the request and collection on behalf of the client through a formal proxy.
