Shipping policy
Shipping Methods with Courier
To ensure fast deliveries, we use only secure couriers with trackable shipping.
Standard Shipping Times
- Delivery within 3–5 business days from the moment the document is received at our offices
Tracking
As soon as your order is handed over to the courier, you will receive an email with the tracking code to monitor the shipment status in real time.
Processing Times
Orders are processed within 24 business hours from payment confirmation or, where required, from receipt of the authorization form and identity document.
Since these are documents subject to the release times of public authorities, processing times may vary. In such cases, you will be constantly updated on the status of your request.
The processing times indicated on our website represent average values and are for guidance only.
Delivery
Deliveries are made to the address provided at the time of the order.
Please check the information entered carefully to avoid delays or storage fees.
Confidentiality and Security
All packages are prepared in a discreet and protected manner to ensure maximum protection of the enclosed documents.
Failed Delivery
If the recipient is absent:
- The courier will make a second attempt
- Or will deposit the package at an authorized pickup point
Any storage or redelivery costs may be charged to the recipient.
International Shipping
Upon request, we also ship abroad.
Times and costs vary depending on the destination country.
Customer Support
For delivery information contact:
info@ufficiocertificati.it
